Join guest Joe Pulichino, Ed.D., Senior Manager, Compliance & Ethics, T-Mobile for a case study hosted by Kristen Hayden Safdie.
Joe and his team reimagined and reengineered an entirely new Professional Standards Training Program in a video-based learning experience. This experience promotes their culture, supports behavior, and most importantly 😉 checks all the regulatory and policy compliance boxes.
Tune in for some insights on the script writing and production process and how they coordinate across business units to ensure alignment and relevance for their retail, call center, engineering, corporate, and branch offices operations.
And lastly, you’ll get a peek into how they’re laying out the next steps of their journey.