Open Forum: Corporate L&D – Who is the Main Customer?

March 26, 2018

Brent is getting ready for this trip to Orlando for a conference, and we had an excellent discussion based on a post from Linkedin: When it comes to corporate L&D, who is the main customer? The learner or the end customer of the business?

There were many intriguing takes on this, including Mike Simmons’ asking “What if we are really asking the wrong question here?”

Here’s a link to the original post:

And you can find the recording here:

By Luis Malbas

Founder, Wrangler, Floating Tool Bar of all things TLDC.

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